Refund & Cancellation Policy

1. Cancel anytime

• Go to Billing → Manage billing and cancel your Pro subscription. It takes effect straight away - you won't be charged again.
• You keep Pro until the end of the period you've already paid for, then your account moves to the Free plan.
• Changed your mind? You can resume Pro from the same page before the period ends.

2. Refunds

• First payment: if Pro isn't right for you, ask within 14 days of your first payment (monthly or yearly) for a full refund.
• Yearly renewals: ask within 7 days of the renewal charge for a full refund of that renewal.
• Monthly renewals are not refunded, but you can cancel at any time to stop future charges.
• If a billing error happens on our side, such as a duplicate charge, we always refund it.
• Nothing in this policy limits any refund rights you have under the consumer law of your country.

3. How to request a refund

Email support@keepmyplans.com from your account email address and tell us which payment you'd like refunded. Refunds are issued by Polar, our Merchant of Record, to your original payment method - including any tax you paid - and usually appear within 5-10 business days depending on your bank.

When a payment is refunded, the related Pro subscription is cancelled and your account moves to the Free plan.

4. After Pro ends

Your data is kept. All your subscriptions stay visible and editable on the Free plan; you just can't add more than 3 until you upgrade again.

5. Disputes

Please contact us before opening a dispute with your bank - we can usually resolve billing problems faster. Accounts with an open chargeback may be moved to the Free plan until it's resolved.